Last updated · August 2026
Cancellations & Refunds
This policy explains how to cancel or postpone a lesson and how refunds are handled, in line with the Israeli Consumer Protection Law, 5741-1981 and its regulations.
1. Cancelling or postponing a single lesson
A lesson can be cancelled or moved free of charge with at least 12 hours' notice, and an alternative time will be set.
Cancellation with less than 12 hours' notice, or not attending, counts as a used lesson.
2. Cancellation by us
If we cancel a lesson for any reason, you may choose either an alternative time or a full credit for that lesson.
3. Cancelling a 10-lesson package
A package can be cancelled at any stage. Lessons already used are charged at the full single-lesson price (₪110 adult, ₪90 child), and the balance is refunded.
Cancellation within 14 days of purchase, provided no lessons were used, entitles you to a full refund less the statutory cancellation fee (5% of the transaction or ₪100, whichever is lower).
A 10-lesson package is valid for 12 months from the date of purchase.
4. The intro lesson
The introductory lesson is free of charge and therefore carries no refund entitlement.
5. How refunds are made
Refunds are issued to the original payment method within 14 business days of the cancellation being approved.
6. Submitting a cancellation request
Send a cancellation request to boneiatalmud@gmail.com, by WhatsApp, or by phone at 052-5735114, including your full name and transaction details.